Ophelia Story

Browse the Fiona Luxe collection and select the dress you would like to purchase. Choose your available size and any required options, then add the item to your cart. Proceed to checkout, enter your details, select your payment method, and confirm your order.

fter successfully placing your order, you will receive an order confirmation at the email address provided during checkout. The confirmation will include your order details and reference information. If you do not receive it, please check your spam or promotional folder.

If you need to cancel an order, please contact Fiona Luxe customer care as soon as possible after placing it. Cancellation requests can only be considered before the order has been processed or dispatched. Once dispatched, our Return & Exchange Policy will apply.

Please refer to the Fiona Luxe Size Guide available on our website before placing your order. We recommend comparing your measurements with the provided size chart and selecting the closest match. If you are unsure, please contact our customer care team for assistance.

If your measurements fall between two available sizes, we recommend reviewing the specific product information and fit details before ordering. For additional guidance, please contact Fiona Luxe customer care with your measurements, and our team will help you choose the most suitable size.

Orders are generally processed within 1–3 business days after successful payment. Delivery time depends on your destination and selected shipping service. Once your order has been dispatched, tracking information may be provided so you can follow your shipment until delivery.

Fiona Luxe collections may feature a variety of premium fabrics selected according to each design, including delicate materials, embroidered fabrics and embellished finishes. Specific fabric and material information is provided on the individual product page wherever applicable before you place your order.

Our dresses may include delicate fabrics, embroidery, sequins and embellishments that require careful handling. We recommend following the care instructions provided with your garment and using professional dry cleaning where appropriate. Avoid machine washing, harsh chemicals, direct ironing and rough handling of embellishments.